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Check-in
08Jun2025Select date
Check-out
09Jun2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Jalan Sultan Ismail, Kuala Lumpur, Malaysia, 50250

Parkroyal Collection Kuala Lumpur is a 5-star hotel featuring an outdoor swimming pool and various dining options. This environmentally-friendly hotel provides access to the exclusive COLLECTION Club Lounge and a relaxing spa. It is situated in the bustling Bukit Bintang area.

Rooms & Amenities

Rooms at Parkroyal Collection Kuala Lumpur feature modern amenities such as LED smart televisions, USB charging ports, and Nespresso coffee machines. The Urban Family Suite offers bunk beds and a delightful play area for children. The hotel also includes the COLLECTION Club Room, providing quiet respite with a spacious bathroom and exclusive access to the COLLECTION Club Lounge.

Dining Options

Dining options include Thyme, offering clean-eating wraps and Moroccan tagine, and The Botanist Lounge & Bar, known for house-made cocktails using native herbs. Guests can experience the Bubbly Sunday brunch which features a selection of roasted carvery and a buffet spread. Nearby, Lot 10 Hutong and various other restaurants provide further culinary choices.

Leisure & Family

Leisure facilities include a state-of-the-art fitness center, an outdoor swimming pool, and a plush spa providing luxurious treatments with a focus on wellness. The hotel offers curated insights for local attractions and shopping opportunities, such as the award-winning Pavilion Kuala Lumpur, just half a kilometer away. Family-focused themes and kids' amenities ensure a fun experience for young explorers.

Business & Location

The Parkroyal Collection provides conference facilities with high-speed internet and modern audio-visual equipment ideal for business events. Transportation options include the Bukit Bintang subway station, located a 6-minute walk away, and several bus and city train stations nearby. Prominent landmarks such as the Petronas Twin Towers and Kuala Lumpur Convention Centre are within two kilometers.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Lifestyle Premier King
Max:
2 persons
305 sq. feet 
Bed options:
1 King-size bed
City view
Shower
Air conditioning
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Urban Family Suite
Max:
2 persons
500 sq. feet 
Bed options:
2 Single beds or 1 Queen-size bed
City view
Shower
Air conditioning
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Signature Family Suite SS6
Max:
2 persons
540 sq. feet 
Bed options:
1 Double bed
City view
Shower
Air conditioning
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Price and Room Availability

Check availability and prices for your dates now!


Getting around

Comprehensive guide to transport options for seamless travel

City Centre
Kuala Lumpur 1.8 mi
Airports
Sultan Abdul Aziz Shah (SZB) 19.7 mi
Kuala Lumpur International (KUL) 36.9 mi
Train
Ampang Park Station 1.2 mi
Old Kuala Lumpur Railway Station 1.4 mi
Underground
Bukit Bintang1000 ft
Tun Razak Exchange3000 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Allergy-free rooms
  • Lift
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre

Guest Parking

  • Electric kettle

Services

  • Free shuttle service
  • Valet parking
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's buffet
  • Children's pool

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Saltwater pool
  • Sun loungers
  • Entertainment
  • Sun terrace
  • Leisure/ TV room
  • Spa & wellness centre
  • Massage

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Separate tub and shower
  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
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Location

Jalan Sultan Ismail, Kuala Lumpur, Malaysia, 50250
Map view
street view
Jalan Sultan Ismail, Kuala Lumpur, Malaysia, 50250
Nearby
Mall
Fahrenheit 88 Shopping Mall
1500 ft
Mall
Sungei Wang Plaza
1300 ft
Mall
Lot 10
900 ft
7 Jalan Bintang
Low Yat Plaza
1900 ft
Mall
Pavilion KL
2000 ft
Mall
Bukit Bintang
900 ft
Museum
Museum of Illusions
1000 ft
Museum
Selfie Museum KL
1100 ft
Kuala LumpurMalaysia
Bintang Walk
900 ft
Shopping Area
Berjaya Times Square Kuala Lumpur
1400 ft
Restaurants
Kim Gary Restaurant
800 ft
Sungei Wang Plaza G083 &084
Blues and Bees
500 ft
Jalan Sultan Ismail 3rd Floor Lot 10
Marakesh Restaurant
1200 ft
No. 148 Jalan Bukit Bintang
Ninja Joe
1200 ft
Jalan Bukit Bintang
Restoran Beriani Asif
1000 ft
Jalan Padang Walter Grenier Off Jalan Imbi
Dynasty Dragon Seafood Restaurant
900 ft
03-113

Reviews and Ratings

Reviews from guests about their experience.
86%
loved their spa retreat and can’t wait to return.
8.6/10
Great
Rooms
7.8
Location
9.2
Service
7.4
Dining
7.8
Guest reviews
8.6/10
based on 5 reviews
4/5 based on 3894 reviews
8.3
8.3/10 based on 3118 reviews
#37 of 386 hotels in Kuala Lumpur based on Tripadvisor
Deborah
United Kingdom, March  2025
6.8/10

I enjoyed my stay at Parkroyal Collection Kuala Lumpur, especially with the lovely family suite they arranged for my birthday celebration. The location was fantastic, close to shopping malls and restaurants. However, I faced some issues with the breakfast variety and occasional housekeeping shortcomings. Overall, it was a nice experience that I would gladly repeat.

Rooms
8.0
The family suite was beautifully decorated and spacious, perfect for my kids. However, I had to deal with some maintenance issues like faulty electrical ports.
Service
10.0
The staff were incredibly friendly and accommodating. Especially, Faizal from the front desk who went above and beyond to make my birthday special.
Location
9.0
The hotel is ideally located near great shopping options and restaurants, making it very convenient for exploring the city.
Dining
6.0
The breakfast spread was decent but could really use more variety over multiple days to keep things interesting.
Facilities
8.0
The gym and pool were great amenities to have, providing a good way to relax after a long day.
Oliver
United Kingdom, March  2025
5.0/10

I had a wonderful stay at the Parkroyal Collection Kuala Lumpur, particularly enjoyed the Club Room and its fantastic amenities. The friendly staff made me feel at home, though the check-in process could use a bit of improvement. Overall, it was a lovely experience with great dining options and a prime location.

Rooms
9.0
I loved the Club Room experience, especially the unique layout with the bathtub overlooking the room and the separate toilet and shower. The cleanliness was impressive, but I had some confusion with the room grades.
Service
7.0
The staff, particularly in the Club Lounge, were fantastic and made me feel welcome. However, the check-in follow-up could have been better, as I had to inquire about my room status multiple times.
Location
10.0
The location is superb. very accessible for exploring Kuala Lumpur and just a short walk from Jalan Alor, which is great for dining.
Dining
9.0
The breakfast spread was amazing with a great variety of options, and the service was cheerful and attentive. Dining in the Club Lounge was also a highlight.
Facilities
8.0
The pool area was recently renovated and had a relaxing vibe. though I noticed some inconsistencies in service.
Dominic
United Kingdom, December  2024
6.6/10

I had a pleasant stay at the ParkRoyal Collection Kuala Lumpur, though it wasn't without its quirks. The room, while comfortable, was a bit on the smaller side for a 5-star hotel, and I found the bathroom could use a facelift. However, the unbeatable location surrounded by shopping and dining made it worthwhile, and the breakfast spread was delicious.

Rooms
8.0
The room was comfortable but a bit small for a 5-star hotel. The bathroom looked dated and was only a shower, lacking a bathtub. The bed was cozy, but I'll admit I found the pillows a bit too soft for my liking.
Service
6.0
The service was attentive, especially during room service requests. However, I did face some communication issues regarding a birthday cake request, which was promised but never delivered. Overall, the staff was generally polite and accommodating.
Location
10.0
The location of the hotel is fantastic! It's close to major malls like Berjaya Times Square and Pavilion, and within walking distance to Jalan Alor for some local street food. I appreciated the easy access to the buzz of Bukit Bintang yet found the hotel itself to be a peaceful retreat.
Dining
9.0
Breakfast offered a generous spread, catering to various tastes. I particularly enjoyed the coffee, and the meals I had during my stay were scrumptious. The dining facilities, including the Club Lounge, were also a nice touch.
Facilities
8.0
The hotel provided solid amenities, including room service and a clean pool area, although I didn't have time to enjoy it. I appreciated the complimentary bottled water in my room daily.
Dominic
United Kingdom, November  2024
6.2/10

I recently stayed at Parkroyal Collection Kuala Lumpur for a few nights, and while there were some highlights like the friendly staff and great location, my experience was mixed overall. The room I stayed in had its issues, particularly with cleanliness and maintenance, which diminished my stay a bit. The rooftop pool was a fantastic escape, but the noise from nearby construction was a downside.

Rooms
6.0
The room was spacious, but it wasn't as clean as expected. I found some dust and a few remnants from previous guests. The bathroom also had issues with soap remnants in the shower, which could have been taken care of better.
Service
7.0
While most of the staff were friendly and helpful, I did encounter a few hiccups with the service. There was a long wait during check-in, and I felt a bit rushed at times.
Location
8.0
The hotel's location is great, being right in the heart of Bukit Bintang, which made it easy to access shopping areas and public transport. However, the area could be a bit noisy with ongoing construction around the hotel.
Dining
7.0
Breakfast offered a decent variety, and I enjoyed the fresh options available. However, I did find the waffles to be a bit hard, which was disappointing.
Facilities
6.0
The rooftop pool was a highlight, although a little noisy at times due to nearby construction. Other facilities like the gym also needed some updating, but overall they were functional.
Oliver
United Kingdom, October  2024
6.8/10

I had an enjoyable stay at Parkroyal Collection Kuala Lumpur, highlighted by convenient location and lovely staff, though noise from nearby construction and the outside traffic were noticeable. I particularly appreciated the spacious and clean room, but it did feel a bit tired overall. The breakfast offerings were extensive and tasty, making mornings a delight, despite some service hiccups in the dining area.

Rooms
8.0
The room I stayed in was spacious and clean, but the decor felt a bit outdated. The soft king bed provided a comfy night's sleep, although the bathroom was rather narrow and slippery.
Service
7.0
The front office staff were really good, always attentive and friendly. However, the breakfast room staff lacked warmth and seemed disengaged, which was a letdown during mornings.
Location
9.0
The hotel's location is fantastic, just a short walk from popular shopping areas like Pavilion Mall and Jalan Alor. It was easy to explore everything I wanted regarding shopping and dining.
Dining
8.0
Breakfast was a highlight with a wide range of delicious options from local curries to fresh pancakes. I highly recommend getting there before 8:40 am to avoid the busy rush.
Facilities
8.0
I enjoyed the facilities available, including the pool and room service. The hotel offers a shuttle service, though I found out about it quite late.
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Check-in
08Jun2025Select date
Check-out
09Jun2025Select date
Rooms and Guests2 Guests, 1 Room