Parkroyal Collection Kuala Lumpur | Kuala Lumpur ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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About the Hotel

Jalan Sultan Ismail, Kuala Lumpur, Malaysia, 50250

“The hotel's prime location makes exploring Kuala Lumpur a breeze!”view full review

Parkroyal Collection Kuala Lumpur, a 5-star hotel rated 8.4/10 on Booking.com, features an outdoor saltwater pool and a state-of-the-art fitness center. The hotel is designed to promote wellness with a focus on biophilia, showcasing indoor greenery and stylish, eco-friendly interiors. Guests enjoy access to the exclusive COLLECTION Club Lounge offering a buffet breakfast and evening cocktails.

Rooms & Amenities

Accommodations at Parkroyal Collection Kuala Lumpur include Urban Deluxe Rooms and various suite options, all equipped with LED smart televisions, minibars, and premium biodegradable bath amenities. Family-friendly options such as the themed kids' suites feature bunk beds and play areas. Guests staying in suites enjoy exclusive access to the COLLECTION Club Lounge, providing additional perks like complimentary breakfast and beverages.

Dining Options & Local Eats

Dining options include Thyme, an all-day dining restaurant serving a variety of local and international dishes, and the Botanist Lounge & Bar, known for its unique cocktails made from house-grown herbs. The Sunday Bubbly Brunch offers regional and international buffet selections. There are nearby local dining spots like Jalan Alor, famed for its street food experiences.

Leisure & Wellness

Guests can unwind in the saltwater pool or visit the St Gregory spa on Level 6 for a range of wellness treatments. The fitness center is equipped with modern cardio and strength training equipment. Nearby attractions include the Petronas Twin Towers and KLCC Park, both within 2.5 km.

Business & Transportation

Parkroyal Collection Kuala Lumpur provides versatile meeting facilities totaling over 1700 m², suitable for both intimate gatherings and large events. The hotel is accessible via public transport with nearby subway stations and bus stops facilitating easy travel. For airport transfers, Sultan Abdul Aziz Shah Airport is approximately 45 minutes away.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Lifestyle Premier King

2 persons

28 m²

1 King-size bed

Shower

Air conditioning

room details

Urban Family Suite

2 persons

46 m²

2 Single beds or 1 Queen-size bed

Shower

Air conditioning

room details

Signature Family Suite Choo Choo Train

2 persons

50 m²

1 Double bed

Shower

Air conditioning

room details

Signature Family Suite Sky Wanderer

2 persons

50 m²

1 Double bed

Shower

Air conditioning

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Kuala Lumpur 2.9 km

Airports

Sultan Abdul Aziz Shah (SZB) 31.7 km

Kuala Lumpur International (KUL) 59.4 km

Train

Ampang Park Station 1.9 km

Old Kuala Lumpur Railway Station 2.2 km

Underground

Bukit Bintang300 m

Tun Razak Exchange900 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Breakfast Spread

“During my stay at Parkroyal Collection Kuala Lumpur, I was thoroughly impressed by the breakfast served at the hotel. The wide variety of local and western options truly catered to every palate. I particularly enjoyed the fresh fruit and the made-to-order omelets. It was a good way to start the day!” view full review

Relaxing Spa Experience

“I treated myself to a rejuvenating spa treatment at the St Gregory Spa within the hotel. I highly recommend asking for Jess, as she provided one of the best massages I've had. The atmosphere was tranquil, allowing me to unwind completely during my stay.” view full review

Comfortable Suite Stay

“After a short stay in a king size room, I was pleasantly surprised to be upgraded to a suite for my longer stay. It featured a modern design, a cozy couch area, and an in-room water filter, which was a thoughtful touch. The renovations gave it a tropical feel that made my experience even more enjoyable.” view full review

Really good Room Comfort

“The room I stayed in was equipped with a very comfortable bed and well-designed space that maximized comfort. I loved how they smartly hid the closet and coffee machine in an enclosed compartment, giving the room a clean and modern look. The tropical renovations really made a difference in my overall experience.” view full review

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Special diet menus

Business

Meeting/ Banquet facilities

Children

Cots
Children's buffet
Children's pool

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Saltwater pool
Sun loungers
Live entertainment
Sun terrace
Leisure/ TV room
Spa & wellness centre
Back massage
Head massage
Full body massage
Foot massage

Room features

Wi-Fi in rooms
Air conditioning
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Separate tub and shower
Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV

Location

Jalan Sultan Ismail, Kuala Lumpur, Malaysia, 50250

Map view

Jalan Sultan Ismail, Kuala Lumpur, Malaysia, 50250

City landmarks

Event hall

Petronas Twin Towers

1.8 km

Mall

Suria KLCC

1.8 km

Park

KLCC Park

2.7 km

Mall

Chinatown

2.1 km

Aquarium

Aquaria

1.7 km

Landmark

Dataran Merdeka

2.1 km

Landmark

Alor Street

710 m

Market

Central Market

2.4 km

Event hall

Kuala Lumpur Convention Centre

1.2 km

Mosque

National Mosque of Malaysia

2.3 km

Theme Park

Berjaya Times Square Theme Park

700 m

Stadium

Merdeka Stadium

2.7 km

Stadium

Stadium Negara

2.7 km

Pagoda

Sri Maha Mariamman Temple

2.2 km

Landmark

Sultan Abdul Samad Building

2.0 km

Landmark

KLCC - Bukit Bintang Pedestrian Walkway

1.2 km

Park

KL Forest Eco Park

1.8 km

Landmark

Trec Kl

1.7 km

Mall

Petaling Street

2.0 km

Shopping Area

The Weld

1.7 km

Nearby

Mall

Fahrenheit 88 Shopping Mall

440 m

Mall

Sungei Wang Plaza

380 m

Mall

Lot 10

260 m

7 Jalan Bintang

Low Yat Plaza

570 m

Mall

Pavilion KL

590 m

Mall

Bukit Bintang

270 m

Museum

Museum of Illusions

310 m

Museum

Selfie Museum KL

340 m

Kuala LumpurMalaysia

Bintang Walk

260 m

Shopping Area

Berjaya Times Square Kuala Lumpur

410 m

Restaurants

Chatz Brasserie

220 m

Jalan Sultan Ismail

Q Cup cafe

110 m

Blues and Bees

130 m

Jalan Sultan Ismail 3rd Floor Lot 10

Overseas Restaurant

360 m

84-88 Jalan Imbi

Marakesh Restaurant

350 m

No. 148 Jalan Bukit Bintang

Ninja Joe

350 m

Jalan Bukit Bintang

Fong Lye

230 m

94 Jalan Imbi 55100

Reviews and Ratings

Reviews from guests about their experience.

4/5 based on 3894 reviews

#37 of 386 hotels in Kuala Lumpur based on Tripadvisor

Deborah

United Kingdom, March 2025

6.8/10

I enjoyed my stay at Parkroyal Collection Kuala Lumpur, especially with the lovely family suite they arranged for my birthday celebration. The location was fantastic, close to shopping malls and restaurants. However, I faced some issues with the breakfast variety and occasional housekeeping shortcomings. Overall, it was a nice experience that I would gladly repeat.

Rooms

8.0

The family suite was beautifully decorated and spacious, perfect for my kids. However, I had to deal with some maintenance issues like faulty electrical ports.

Service

10.0

The staff were incredibly friendly and accommodating. Especially, Faizal from the front desk who went above and beyond to make my birthday special.

Location

9.0

The hotel is ideally located near great shopping options and restaurants, making it very convenient for exploring the city.

Dining

6.0

The breakfast spread was decent but could really use more variety over multiple days to keep things interesting.

Facilities

8.0

The gym and pool were great amenities to have, providing a good way to relax after a long day.

Oliver

United Kingdom, March 2025

5.0/10

I had a wonderful stay at the Parkroyal Collection Kuala Lumpur, particularly enjoyed the Club Room and its fantastic amenities. The friendly staff made me feel at home, though the check-in process could use a bit of improvement. Overall, it was a lovely experience with great dining options and a prime location.

Rooms

9.0

I loved the Club Room experience, especially the unique layout with the bathtub overlooking the room and the separate toilet and shower. The cleanliness was impressive, but I had some confusion with the room grades.

Service

7.0

The staff, particularly in the Club Lounge, were fantastic and made me feel welcome. However, the check-in follow-up could have been better, as I had to inquire about my room status multiple times.

Location

10.0

The location is superb. very accessible for exploring Kuala Lumpur and just a short walk from Jalan Alor, which is great for dining.

Dining

9.0

The breakfast spread was amazing with a great variety of options, and the service was cheerful and attentive. Dining in the Club Lounge was also a highlight.

Facilities

8.0

The pool area was recently renovated and had a relaxing vibe. though I noticed some inconsistencies in service.

Dominic

United Kingdom, December 2024

6.6/10

I had a pleasant stay at the ParkRoyal Collection Kuala Lumpur, though it wasn't without its quirks. The room, while comfortable, was a bit on the smaller side for a 5-star hotel, and I found the bathroom could use a facelift. However, the unbeatable location surrounded by shopping and dining made it worthwhile, and the breakfast spread was delicious.

Rooms

8.0

The room was comfortable but a bit small for a 5-star hotel. The bathroom looked dated and was only a shower, lacking a bathtub. The bed was cozy, but I'll admit I found the pillows a bit too soft for my liking.

Service

6.0

The service was attentive, especially during room service requests. However, I did face some communication issues regarding a birthday cake request, which was promised but never delivered. Overall, the staff was generally polite and accommodating.

Location

10.0

The location of the hotel is fantastic! It's close to major malls like Berjaya Times Square and Pavilion, and within walking distance to Jalan Alor for some local street food. I appreciated the easy access to the buzz of Bukit Bintang yet found the hotel itself to be a peaceful retreat.

Dining

9.0

Breakfast offered a generous spread, catering to various tastes. I particularly enjoyed the coffee, and the meals I had during my stay were scrumptious. The dining facilities, including the Club Lounge, were also a nice touch.

Facilities

8.0

The hotel provided solid amenities, including room service and a clean pool area, although I didn't have time to enjoy it. I appreciated the complimentary bottled water in my room daily.

Dominic

United Kingdom, November 2024

6.2/10

I recently stayed at Parkroyal Collection Kuala Lumpur for a few nights, and while there were some highlights like the friendly staff and great location, my experience was mixed overall. The room I stayed in had its issues, particularly with cleanliness and maintenance, which diminished my stay a bit. The rooftop pool was a fantastic escape, but the noise from nearby construction was a downside.

Rooms

6.0

The room was spacious, but it wasn't as clean as expected. I found some dust and a few remnants from previous guests. The bathroom also had issues with soap remnants in the shower, which could have been taken care of better.

Service

7.0

While most of the staff were friendly and helpful, I did encounter a few hiccups with the service. There was a long wait during check-in, and I felt a bit rushed at times.

Location

8.0

The hotel's location is great, being right in the heart of Bukit Bintang, which made it easy to access shopping areas and public transport. However, the area could be a bit noisy with ongoing construction around the hotel.

Dining

7.0

Breakfast offered a decent variety, and I enjoyed the fresh options available. However, I did find the waffles to be a bit hard, which was disappointing.

Facilities

6.0

The rooftop pool was a highlight, although a little noisy at times due to nearby construction. Other facilities like the gym also needed some updating, but overall they were functional.

Oliver

United Kingdom, October 2024

6.8/10

I had an enjoyable stay at Parkroyal Collection Kuala Lumpur, highlighted by convenient location and lovely staff, though noise from nearby construction and the outside traffic were noticeable. I particularly appreciated the spacious and clean room, but it did feel a bit tired overall. The breakfast offerings were extensive and tasty, making mornings a delight, despite some service hiccups in the dining area.

Rooms

8.0

The room I stayed in was spacious and clean, but the decor felt a bit outdated. The soft king bed provided a comfy night's sleep, although the bathroom was rather narrow and slippery.

Service

7.0

The front office staff were really good, always attentive and friendly. However, the breakfast room staff lacked warmth and seemed disengaged, which was a letdown during mornings.

Location

9.0

The hotel's location is fantastic, just a short walk from popular shopping areas like Pavilion Mall and Jalan Alor. It was easy to explore everything I wanted regarding shopping and dining.

Dining

8.0

Breakfast was a highlight with a wide range of delicious options from local curries to fresh pancakes. I highly recommend getting there before 8:40 am to avoid the busy rush.

Facilities

8.0

I enjoyed the facilities available, including the pool and room service. The hotel offers a shuttle service, though I found out about it quite late.